This term describes calls that are dispatched by the Communication Center that received the call.

This term describes calls that are dispatched by the Communication Center that received the call.

• A. Direct
• B. Secondary
• C. Remote
• D. Indirect

Answer: (A)

Direct dispatch is when the Communication Center that receives the call is the one that assigns the responding units. This creates a single, continuous line of coordination from the caller to the dispatcher to the officers en route, which speeds response and reduces miscommunication. For example, a 911 call comes into a center and that same center immediately dispatches a patrol unit from there to the scene. The other options would involve handing the call off to another center or agency or introducing extra steps before dispatch, which can cause delays and extra complexity.

Direct dispatch is when the Communication Center that receives the call is the one that assigns the responding units. This creates a single, continuous line of coordination from the caller to the dispatcher to the officers en route, which speeds response and reduces miscommunication. For example, a 911 call comes into a center and that same center immediately dispatches a patrol unit from there to the scene. The other options would involve handing the call off to another center or agency or introducing extra steps before dispatch, which can cause delays and extra complexity.